Comparing trends over time

When looking at result trends over time, charts with a left to right progression are a good choice to give a sense of flow.

The following are the recommended chart types for reporting on trends over time:

• Line
• Column
• Area
• Sparkline

Line

A line chart is the best option for looking at a detailed time series or for adding trend lines. If you add a trend line to a line chart, the trend line will appear in the same color as the metric it represents. You can add trend lines either in Chart configuration > Trend line or when you add a new metric (see Adding metrics on a trend line).

When you select a line chart, you can change the following options in the Chart configuration menu:

• In Chart, you can edit the shape of your lines, insert missing values, or represent result points with different shapes. You can also change the width of your lines by entering a new number in Stroke width.
• In Colors, you can change the grid and line colors.
• You can change the style, text, and position for X and Y axis.
• If you placed a metric on a dual axis, you can edit the secondary axis settings in Secondary axis (see Adding metrics on a dual axis).

Column

A column chart is useful when the time series does not have many results, for example annual results over a short period. Column charts also enable you to stack results, so you can easily compare metrics for each category.

When you select a column chart, you can change the following options in the Chart configuration menu:

• X, Y, and secondary axis have the same customization options as line charts.
• In Colors, you can edit the grid and column colors. You can also choose to display your chosen colors as gradient colors.
• In Chart, you can select Stacked to view metric results in the same column, rather than side-by-side. After you check the Stacked box, you can edit the settings for how your results are stacked.

  

  If you want to view an attribute values as stacked, you can add the attribute to Rows and select all of the attribute values in the Row Selector. You must also have an attribute added to Columns if you want your results to render properly.

Area

Similar to a line chart, area charts use lines to track results. Area charts also shade underneath the line to demonstrate the weight of the results.

When you select an area chart, you can change the following options in the Chart configuration menu:

• X, Y, and secondary axis have the same customization options as line and column charts.
• In Colors, you can edit the line and shading colors.
• In Chart, you can edit the opacity of the shaded areas, insert missing values, or represent result points with different shapes. You can also change the shape of the line and stack results. If you select Stacked, your metric results will automatically appear on top of each other.

Sparkline

Sparkline charts display time in a different way than the other trends over time charts. The sparkline chart highlights key values like the last value to date, the lowest value, the highest value, and whether the trend is decreasing or increasing across the time period.

The sparkline chart will also display a simplified representation of the report in your chosen chart type. You can hover over points in this smaller chart to see the attribute and metric results. The sparkline chart will only take into account the first metric added to Metrics and the first attribute added to Columns. However, you can divide the results further by adding attributes to Rows.

In the example below, # Tickets is added to Metrics, Month is added to Columns, and Ticket Type is added to Rows.

When you select a sparkline chart, you can change the following options in the Chart configuration menu:

• In Colors, you can edit the text color, the point colors, and each of the column colors.
• In Chart, you can select whether to hide or show columns, bandlines, and values.
• You can also select the type of chart, by choosing a new type from the Visualization type drop-down list in Chart.