Using dates in functions

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  • Johann Lazarus

    How do I represent the following timestamp 2018-12-10T06:07:23 as 10/12/2018 17:07? 

    I've been able to use the custom 'Date display format' to format the date but the time segment isn't particularly clear to me. I presume that Zendesk is saving the timestamp in a different timezone? (I'm based in Melbourne Australia)

  • Patrick Bosmans

    Hello Johann,

    When building a query, the timestamp will be in UTC time.  Adding the query to a dashboard with allow the data to be referenced via the timezone of the user currently viewing the dashboard.


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